Refund and Cancellation Policy

Overview

This policy outlines our approach to refunds and cancellations for QwickSite subscription services.

We aim to provide fair and transparent policies while maintaining the sustainability of our platform.

Cancellation Policy

• You may cancel your subscription at any time from your account settings.
• Cancellation takes effect at the end of your current billing period.
• You will continue to have access to paid features until the end of the billing cycle.
• No cancellation fees or penalties apply.
• Upon cancellation, your websites will enter read-only mode, and you can export your data.

Refund Policy

• Full refunds are available within 7 days of initial purchase for new subscribers.
• Refunds are processed within 5-10 business days to the original payment method.
• Subscription renewals are non-refundable unless required by applicable law.
• Partial refunds may be considered for documented technical issues that significantly impaired service.
• Refund requests must be submitted through support@qrfds.com with account details and reason.

Non-Refundable Situations

• Subscriptions canceled after the 7-day initial period.
• Downgrades from a higher-tier plan to a lower-tier plan.
• Unused time remaining on a subscription after cancellation.
• Services terminated due to violation of Terms of Service.
• Third-party integrations or add-ons purchased separately.

Plan Changes

When upgrading to a higher-tier plan, the new rate applies immediately with prorated billing.

When downgrading to a lower-tier plan, the change takes effect at the next billing cycle.

No refunds are provided for price differences when downgrading mid-cycle.

Account Deletion and Data

Upon account deletion, all your data including websites and content will be permanently removed after a 30-day grace period.

You may request a data export before account deletion through support@qrfds.com.

Data recovery after the grace period is not possible.

Disputes and Chargebacks

If you have billing concerns, please contact us directly before initiating a chargeback.

We reserve the right to suspend accounts with active chargebacks pending resolution.

Fraudulent chargebacks may result in permanent account termination.

Contact

For refund requests or cancellation assistance, contact us at support@qrfds.com.

Please include your account email and subscription details in your request.